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18 Jan, 2019

Nature and the Lab’s research uncovers what it is really like to make a complaint to a financial provider

Research conducted by ASIC, Nature and The Lab has shown that in the 12 months up to March’18, 3.2 million Australians had considered making a complaint about a financial services provider – with just under half (1.5 million) in fact doing so.
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Nature
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